Complaints and compliments statistics

Within this section information is presented on complaint issues and compliments received by HSC Trusts. It details the number of HSC Trust complaint issues received, the programme of care, category, subject and specialty of the complaint issue, along with the time taken to provide a substantive response to complaints received. Information on compliments received by HSC Trusts is detailed by subject and method. Also presented are Family Practitioner Services complaints handled by the HSC Board.