Complaints and compliments statistics

Within this section information is presented on complaint issues and compliments received by HSC Trusts. It details the number of HSC Trust complaint issues received, the programme of care, category, subject and specialty of the complaint issue, along with the time taken to provide a substantive response to complaints received. Information on compliments received by HSC Trusts is detailed by subject and method. Also presented are Family Practitioner Services complaints handled by the HSC Board.

Unfortunately, the Complaints and Compliments Received By HSC Trusts in Northern Ireland publication has been delayed from 17th July 2022 to 28th July 2022 due to ongoing validation of data quality issues.

Current publications

Previous publications

Information sources

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