HSC Complaints - Directions

Documents

• The HSC Complaints Procedure Directions (NI) 2009 Adobe PDF (450 KB)
• Directions to HSC Board on Procedures for FPS Complaints and Pilot Scheme Providers (NI) 2009 Adobe PDF (531 KB)
• Directions to HSC Board on Procedures for FPS Complaints and Pilot Scheme Providers(NI) 2009 (Amended 01/10/2009) Adobe PDF (43 KB)
• Directions to the Business Services Organisation on Procedures for Complaints (NI) 2009 - 26/06/2010 Adobe PDF (176 KB)
• Directions to the Public Health Agency on Procedures for Complaints (NI) 2009 - 26/07/2010 Adobe PDF (173 KB)
• The HSC Complaints Procedure Directions (NI) 2009 (Amended 02/09/2013) Adobe PDF (33 KB)
• Complaints about Family Health Services Practitioners and Pilot Scheme Providers (Honest Broker Timescales) (Amended 2013) Adobe PDF (28 KB)
• The Health & Social Care Complaints Procedure (Amendment No. 2) Directions (NI) (April 2019) Adobe PDF (947 KB)
• Directions to the HSCB on Procedures for Dealing with Complaints about Family Health Services Practitioners and Pilot Scheme Providers (Amendment No.3) (N) 2019 (April 2019) Adobe PDF (57 KB)
• Directions to the Regional Agency for Public Health and Social Well-Being on Procedures for Dealing with Health and Social Care Complaints (Amendment) (NI) 2019 (April 2019) Adobe PDF (1 MB)
• Directions to the Regional Business Services Organisation on Procedures for Dealing with Health and Social Care Complaints (Amendment) (NI) 2019 (April 2019) Adobe PDF (48 KB)
• Health and Social Care Complaints Procedure (Amendment No.3) Directions (Northern Ireland) 2022 Adobe PDF (46 KB)
• Directions to the Regional Business Services Organisation on procedures for dealing with health and social care complaints (Amendment No.2)(Northern Ireland) 2022 Adobe PDF (31 KB)
• Directions to the Regional Agency for Public Health and Social Well-Being on procedures for dealing with health and social care complaints (Amendment No.2)(Northern Ireland) 2022 Adobe PDF (31 KB)

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