Skip to main content
Department of Health Department of Health An Roinn Sláinte Männystrie O Pouste

Main navigation

  • Home
  • Topics
  • Publications
  • Consultations
  • Contact

Translation help

Translate this page

Select a language

  • Arabic — عربي
  • Chinese (Simplified) — 中文简体
  • Chinese (Traditional) — 中文繁體
  • Dutch — Nederlands
  • Filipino — Filipino
  • French — Français
  • German — Deutsch
  • Hungarian — Magyar
  • Irish — Gaeilge
  • Italian — Italiano
  • Latvian — Latviešu
  • Lithuanian — Lietuvių kalba
  • Polish — Polski
  • Portuguese — Português
  • Romanian — Română
  • Russian — Русский
  • Slovak — Slovenčina
  • Spanish — Español
  • Ukrainian — Українська
  • Health Minister welcomes Unison and RCN's decision

    Date published: 16 January 2020

    Health Minister Robin Swann has warmly welcomed announcements by health unions, Unison and RCN suspending industrial action.

    Latest News

    The Minister said: “This has been a very difficult time but I believe everyone across the health and social care system can now move forward together.

    “Today’s announcements will be welcomed by many – not least by patients and of course staff who took industrial action with a very heavy heart.

    “I want to again pay a heartfelt tribute to our nurses and other health workers and the great work they do. Only yesterday, we saw figures showing that the number of compliments in our health service far outnumbers the number of complaints.

    “This illustrates the great health care that is provided day and daily across Northern Ireland, despite all the serious problems facing the system. I recognise, of course, that there is still a lot of work to be done.”

    The Minister added: “My personal thanks go to everyone involved in yesterday’s intensive discussions on finalising an agreement.

    “I also want place on record my appreciation of the hard work done by Department of Health officials. As I said in the Assembly, this whole situation not only put our health workers in an invidious position but our officials too.

    “It needed a Minister and an Executive to secure a resolution, and I am delighted that we have achieved it in our first week.

    “The Chief Nursing Officer, Professor Charlotte McArdle, has provided invaluable input on getting this agreement across the line, demonstrating her strong commitment to the profession.”

    Notes to editors:

    1. The figures on compliments outnumbering complaints came from the latest Health Survey (NI).

    Of respondents who had been in contact with the health and social care system in the year, almost three-fifths (56%) had given a compliment to staff or the organisation. The majority of compliments were given verbally with 6% of all those who had been in contact giving a written compliment and/or gift.

    This compares with 5% of respondents that reported making a complaint about their care or treatment (1% had made a written complaint).

    2. For media enquiries please contact DoH Press Office on 02890520579 or email pressoffice@health-ni.gov.uk . For out-of-hours please contact the Duty Press Officer on 028 9037 8110. 

    3. Follow us on @healthdpt

     

    Latest news

    • Health Minister formally opens new MRI scanner unit at Causeway Hospital

      18 November 2025

    • Minister remains committed to funding Real Living Wage for independent sector social care staff

      14 November 2025

    • Nesbitt: AI project delivering real time benefits to patients in Northern Ireland

      13 November 2025

    • Statistics on Smoking Cessation services in Northern Ireland: 4 Week follow up figures for 2024/25, and 52 week follow up figures for 2023/24

      12 November 2025

    More news …
    Share this page Share on Facebook (external link opens in a new window / tab) Share on X (external link opens in a new window / tab) Share by email (external link opens in a new window / tab)

    Department footer links

    • Crown copyright
    • Terms and Conditions
    • Privacy
    • Cookies
    • Accessibility
    • The Northern Ireland Executive
    • The Executive Office
    • Department of Agriculture, Environment and Rural Affairs
    • Department for Communities
    • Department for Education
    • Department for the Economy
    • Department of Finance
    • Department for Infrastructure
    • Department for Health
    • Department of Justice
    • nidirect.gov.uk — the official government website for Northern Ireland citizens