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  • Complaints received by health and social care (HSC) trusts, HSC board and family practitioner services in NI 2011/12 to 2023/24

    Topics:
    • Safety and Quality, 
    • DoH Statistics and Research, 
    • Patient safety statistics

    Date published: 18 August 2023

    Last updated: 1 August 2025

    Summary of information collected on complaint issues, by subject and programme of care (POC), and compliments received by each of the six HSC trusts in Northern Ireland.  

    Interactive reports:

    • Interactive Complaints and Compliments Received by HSC Trusts 2023/24 (HTML version)

    • Interactive Complaints and Compliments Received by HSC Trusts 2022/23 (HTML version)

    PDF versions available below:

    Documents

    • Complaints and Compliments Received by HSC Trusts 2023/24Adobe PDF (756.79 KB)
    • Complaints and Compliments Received by HSC Trusts 2022/23Adobe PDF (874.88 KB)
    • Complaints and Compliments Received by HSC Trusts 2021/22Adobe PDF (1.32 MB)
    • Complaints and Compliments Received by HSC Trusts Infographic 2021/22Adobe PDF (961.98 KB)
    • Complaints and Compliments Received by HSC Trusts 2020/21Adobe PDF (7.65 MB)
    • Complaints and Compliments Received by HSC Trusts Infographic 2020/21Adobe PDF (814.81 KB)
    • Complaints and Compliments Received by HSC Trusts 2019/20Adobe PDF (1.29 MB)
    • Complaints and Compliments Received by HSC Trusts Infographic 2019/20Adobe PDF (674.26 KB)
    • Complaints and Compliments Received by HSC Trusts 2018/19Adobe PDF (1.28 MB)
    • Complaints and Compliments Received by HSC Trusts Infographic 2018/19Adobe PDF (677.92 KB)
    • Complaints Received by HSC Trusts, HSC Board and Family Practitioner Services in NI 2017/18Adobe PDF (930.97 KB)
    • Complaints Received by HSC Trusts Infographic 2017/18Adobe PDF (445.65 KB)
    • Complaints Received by HSC Trusts, HSC Board and Family Practitioner Services in NI 2016/17Adobe PDF (877.63 KB)
    • Complaints Received by HSC Trusts, HSC Board and Family Practitioner Services in NI 2015/16Adobe PDF (876.65 KB)
    • Complaints Received by HSC Trusts, HSC Board and Family Practitioner Services 2014/15Adobe PDF (1.43 MB)
    • Complaints Received by HSC Trusts, HSC Board and Family Practitioner Services 2013/14Adobe PDF (716.86 KB)
    • Complaints Received by HSC Trusts, HSC Board and Family Practitioner Services 2012/13Adobe PDF (739.22 KB)
    • Complaints Received by HSC Trusts, HSC Board and Family Practitioner Services 2011/12Adobe PDF (751.28 KB)
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