Updated guidance for domiciliary care providers

Date published: 10 April 2020

The Department of Health has published updated guidance for domiciliary care providers in Northern Ireland.

The guidance provides clear direction to trusts and independent providers on supply of PPE and staffing arrangements.  This includes the provision of a buffer stock; connecting independent providers with PPE suppliers; and supporting staffing arrangements.

Speaking today, Chief Social Worker Sean Holland said: “Domiciliary care plays a vital role in helping people to live as independently as possible. During this pandemic it is essential that we do everything we can to support it. That is why we have issued this new guidance.

“This is the latest in a series of measures taken to help domiciliary care and care homes to meet the challenge of Covid-19.”

Measures have included:

  • Providing a single point of contact in each of the trusts for accessing PPE;
  • Financial support – guaranteeing income for providers to ensure they can continue to pay staff and are not penalised for cancelled calls;
  • Making recruitment swifter and easier by changing pre-employment checks and deferring registration fees;
  • Flexibility in the way regulations will be applied; and
  • Ongoing support advice and help from a specialist team of experts based in the RQIA.

Social care is playing its part by helping to keep people out of hospital and ensuring timely hospital discharges for those that have been admitted.  As we face the increased demand for acute care beds this is critical to how the whole health and care system responds.

Mr Holland said, “There has been a lot of focus on the idea that some jobs are key and the people who do them are key workers. Let there be no doubt that care workers fall into that category. Regardless of who employs them, we must recognise them as all being members of the health and social care family. And as members of that family they must have the same access to PPE, testing and advice as HSC Trust staff in line with published guidance. There can be no distinction in this regard between those directly working for Trusts and those who work for organisations on behalf of those Trusts. We have to be as one.”


Notes to editors: 

  1. The Guidance can be found on the Department's website.
  2. For media queries please contact the Department of Health Press Office team by email to pressoffice@health-ni.gov.uk. Out of hours please contact the Duty Press Officer on 028 9037 8110.
  3. Follow us on Twitter @healthdpt

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