Health Minister Michelle O’Neill today attended the Personal and Public Involvement (PPI) conference ‘Involving you Improving Care: Our Involvement Story.
PPI is about involving ordinary people and local communities in the planning, commissioning, delivery and evaluation of the services they receive. It is about putting the service user first, enhancing service user choice, meeting demands and expectations, and ensuring views are heard and listened to.
Speaking at the conference, Health Minister Michelle O’Neill said: “I want to see a Health and Social Care system where service users, carers and the public are fully engaged in a partnership based approach to health and well-being, whether that is at the strategic or individual level of care planning and provision.
“My vision is for a world class, safe, high quality, person-centred health service and I am fully committed to ensuring that service users and carers will be at the centre of what we do.
“Ensuring that service users are fully involved in the design of services that affect them is one of the priorities I want to see going forward.
“I can see how important patient engagement should be for everyone using or working within the health and social care sector as we strive to deliver the high quality patient focused services we have a right to expect.”
The Involving you Improving Care: Our Involvement Story is a joint conference being co-hosted by the Public Health Agency (PHA) and Queens University Belfast (QUB). It has been organised in collaboration with Health Social Care partners and service users and carers.
Dr Eddie Rooney, Chief Executive of PHA, said: “When people are meaningfully involved in decision making about their health and social wellbeing, it leads to improved quality and safety, increased effectiveness and improved efficiency, tailoring services to need. That is why Personal and Public Involvement is central to ensuring that the patients and carers are put first when thinking about the future of healthcare.
“Working collaboratively across Health and Social Care can help to deliver a consistent approach to the high standards of service users and carer involvement.”
Jim Walsh, Expert by Experience, Doctorate in Clinical Psychology, Queen’s University Belfast and Conference Co-Chair said: “This conference provides a collaborative learning opportunity for service users and carers who use their unique expertise to influence and redesign services. The event brings together crucial ingredients to safeguard positive and progressive transformations in developing health and social care services well into the future”.
At the conference Minister O’Neill met with the Association for Real Change (ARC) NI’s “Roving Reporters”. ARC NI supports people with a learning disability who are keen to learn new skills to become Roving Reporters. ARC NI’s support enables its reporters to tell their own ‘good news’ stories about learning disability services in the social care sector.
Notes to editors:
- The PHA is responsible for leading implementation of PPI policy across the HSC. That responsibility is taken forward through the Regional PPI Forum, which includes representation from all HSC organisations, as well as community and voluntary sector representatives, service users and carers.
- The event has been funded by the Health Social Care Research & Development Division, Public Health Agency and the Division of Clinical Psychology, QUB.
- PPI is recognised as a key driver for change and standard of excellence by many professional regulatory organisations who approve and accredit Health and Social Care training programmes.
- ARC NI supports the ‘Telling it Like It is’ (TILII) project which enables groups of adults, all of whom have a learning disability, to advocate their views and opinions to decision-makers. TILII is part funded by Belfast and South-Eastern HSC Trusts.
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