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  • Minister appeals for public’s support as health service deals with severe winter pressures

    Date published: 16 December 2024

    There are important steps we can all take to help health and social services deal with severe winter pressures.

    These range from using services appropriately, caring for ourselves and others, and co-operating with hospital discharge processes.

    Health Minister Mike Nesbitt today set out the practical ways we can all support the health service.

    The Minister said: “We are seeing evidence of escalating winter pressures on services – in neighbouring regions as well as in Northern Ireland. Viruses including flu, RSV, COVID-19 and Norovirus all tend to circulate to a greater degree during winter months, adding to already high levels of demand for care.

    “The reality is that the coming weeks are likely to be extremely challenging. I therefore appeal to everyone to play their part in supporting health and care staff and services.”

    He continued: “I want to really stress that if you believe you need emergency hospital care, then you should not hesitate to seek it. Emergency Departments will assess those who attend and prioritise treating the sickest quickest.

    “However, if your case is not an emergency, then care and treatment is available from other parts of the Health and Social Care system. This includes community pharmacies, GPs, GP out of hours and minor injury units. Self care is also vitally important, not least in ensuring that conditions do not deteriorate to the point where hospital attendance is required. Even something as straightforward as not leaving it too late to get your repeat prescriptions can help make a difference.

    “Ensuring timely discharge from hospital for those who are well enough to leave is absolutely vital. This frees up beds for those waiting in Emergency Departments and ambulances who need urgent treatment and care. Staying in hospital when you no longer need to be there is certainly not good for your health.

    “Vaccination provides you with vital protection against flu, Covid-19 and RSV. It also helps reduce pressure on our health services and hard pressed staff. If you are eligible for these vaccines and have not yet received them, my advice is please do not delay any further.”

    The Minister last month published a  2024/25 Winter Preparedness Plan, detailing a series of resilience initiatives. These include a Pharmacy First for Sore Throat Service that is now available from pharmacies across NI. This offers advice, clinical assessment and treatment for sore throats, without having to wait for a GP appointment. 

    A collection of Digital Adult Mental Health and Wellbeing resources have also been launched offering self-help tools. This includes a selection of carefully curated mental health and wellbeing apps on the HSC Apps Library offering valuable self-help information and advice for those seeking mental health support.

    The apps can be accessed on the DHCNI website at: https://dhcni.hscni.net/hsc-apps-library/adult-mental-health-and-well-being

    Lifeline, Northern Ireland’s crisis response helpline for people experiencing distress or despair, is available 24 hours a day, 7 days a week, every day of the year. The number is 0808 808 8000.

    Notes to editors:

    1. For media enquiries please contact the DoH Press Office by email pressoffice@health-ni.gov.uk.
    2. Follow us on X @healthdpt and linkedIn Department of Health NI | LinkedIn
    3. The Executive Information Service operates an out of hours service For Media Enquiries Only between 1800hrs and 0800hrs Monday to Friday and at weekends and public holidays. The duty press officer can be contacted on 028 9037 8110.

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